Giftmoji for LiveChat

Increase CSAT by empowering CS agents to
send gifts to customers via chat

5-min demo

Unhappy customer is an opportunity

There will always be some customers that are unhappy or frustrated. But now, a new powerful feature is available for LiveChat agents that helps resolve conflicts and reestablish customers’ loyalty. Start using it now and watch your CSAT skyrocket!

Customer’s Experience

We’ve all been there: angry and frustrated. Orders get delayed, expectations are not met. Now imagine that your vendor apologizes in the most unexpected way possible: by sending you a treat: a coffee, movie ticket or something else, just to make it right.

Gifts people actually use

Send products, services, subscriptions & experiences.
☕️ coffee, 🍔 lunch, 💐 flowers, 🍿 movies, 🚖 rides are popular examples.
Gifts are redeemable online, at retail locations, or delivered to the recipient.