There will always be some customers that are unhappy or frustrated. But now, a new powerful feature is available for LiveChat agents that helps resolve conflicts and reestablish customers’ loyalty. Start using it now and watch your CSAT skyrocket!
We’ve all been there: angry and frustrated. Orders get delayed, expectations are not met. Now imagine that your vendor apologizes in the most unexpected way possible: by sending you a treat: a coffee, movie ticket or something else, just to make it right.
Send products, services, subscriptions & experiences.
☕️ coffee, 🍔 lunch, 💐 flowers, 🍿 movies, 🚖 rides are popular examples.
Gifts are redeemable online, at retail locations, or delivered to the recipient.